10:45-12:00 Eastern time, Wednesday, February 20
A learning management system (LMS) often plays an essential part in supporting an organization’s strategy for its learning business. But how do you select and implement a learning management system that meets business and learner needs, doesn’t drain organizational resources, and achieves the strategic return you seek?
If finding or implementing a new or replacement LMS is on your horizon, then this session is for you. Four learning business professionals–representing a range of organizations, from a state focus to an international mission and different team and budget sizes–will share their experience. With an eye to sharing what they wish they’d known, the panelists will cover both strategic and tactical considerations:
- Communicating effectively with all stakeholders and avoiding pitfalls in the process
- Getting crystal clear about the desired user experience
- Creating capacity for implementing, supporting, and growing the platform
- Planning appropriately for marketing and revenue generation
- Understanding the what, where, and how of data: what’s collected, where it lives, how it will be used
Tiffany Crosby, Cathy Conley, Katie Hill, and Todd Slater will each bring their particular experience with LMS selection and/or implementation to this panel session.
Tiffany Crosby combines her 25+ years of accounting and auditing experience, including almost 14 years at Ernst & Young, with her knowledge and experience in adult learning to bring learning solutions to market for today’s accounting and finance professionals and the companies they serve. She focuses on creating and delivering products and services that develop people’s ability to think more strategically and critically, communicate more effectively, lead more passionately, solve problems more innovatively, team more dynamically, and deliver business results that matter. Tiffany is an experienced writer, instructional designer, trainer, facilitator, entrepreneur, and business consultant. Her passion is to move people, teams, and organizations to new levels of performance and productivity.
Cathy Conley is senior instructional designer for the Association for Research in Vision and Ophthalmology (ARVO). She has over 10 years’ experience as an e-learning professional. She is currently executing ARVO’s online education strategy based on the principles of build, repurpose, and curate and implementing the organization’s first LMS. Cathy has led the implementation of learning management systems (LMSes) to facilitate an existing online education program and to grow a program from the ground up. She has also served as an LMS administrator for several platforms. She brings to this session the perspectives of a content developer, an LMS administrator, and an implementation project manager.
Katie Hill, MAT
As the associate director of DIA Learning at the Drug Information Association, Katie Hill is responsible for the learning strategy that drives the curriculum development and dissemination for DIA’s global learning portfolio, including classroom-based and online courses. She oversees DIA’s learning technology systems and has led the implementation of two learning management systems during her tenure at the organization.
Katie has extensively served DIA in several different roles. As senior manager, Americas Projects, Katie led the organization’s e-learning and learning technology projects. As senior manager, Training, she managed DIA’s portfolio of more than 70 instructor-led training courses offered both face-to-face and online in North America, plus more than 30 online self-paced e-learning modules, in accordance with the strategic business plan. As manager, Volunteer Services, she worked with volunteer advisory council leaders in North America, Europe, and Japan and other volunteer community leadership to coordinate and ensure the consistency of DIA volunteer activities around the world. She has served as program development manager, delivering conference objectives and agendas for DIA educational events.
Prior to DIA, Katie served as legislative aide to Texas Senator Steve Ogden, responsible for managing his local district office, representing the senator at various functions throughout his 16-county district, and directly supporting the senator’s activities as a member of the Senate and Joint Finance Committees. She also served as assistant to the Deputy Commissioner’s Staff Specialist, Office of Policy, US FDA, and as a history teacher at Strath Haven (PA) High School. Katie earned her BA in History and a master’s in Secondary Education from Trinity University in Washington, DC. She has also earned the ATD Master Instructional Designer designation.
Todd Slater, PhD, is the chief content officer for NIGP: The Institute for Public Procurement. He has over twenty years of experience transforming global learning programs using technology and innovative instructional methods. Todd holds a BA in Telecommunications from Michigan State University, an MA in Instructional Design from the University of Central Florida, and a PhD in Adult Education from Capella University. He also sits on several industry boards and speaks in both domestic and international settings.